Orders typically ship within 2-3 business days after purchase. Delivery time depends on your location and the carrier, but most U.S. orders arrive within 3-5 business days after shipping.

As stated in our policy, all sales are final. We only accept exchanges for size or defective items within 7 days of delivery.

If your order shows as delivered but you didn’t get it, please contact the carrier directly to file a claim. All packages are insured up to $200, and the carrier can issue reimbursement after investigating.

Email our support team at info@pwdrpstls.com with your order number, a brief explanation, and a photo if there’s a defect. We’ll get back to you within 1–2 business days.

Yes, we offer international shipping. Delivery times vary depending on your country and customs processing.